Privacy Policy

Effective Date: January 1, 2025

1. Introduction

At Eldervane (eldevanehub.tech), we are dedicated to providing transparent and comprehensive legal advisory services for our pensioner clientele. Your privacy is of utmost importance to us. This policy explains how we collect, use, share, and protect your personal information.

2. Data Controller

The data controller responsible for your personal data is:

Eldervane
Raemistrasse 101, 8092 Zurich, Switzerland
Business ID: CHE-000.330.053
Phone: +41761028189

3. Information We Collect

• Name and surname
• Contact details (email address, telephone number)
• Postal address
• Details of the services you request
• Technical data (IP address, browser type)

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• To provide and manage our legal advisory services;
• To communicate with you regarding your inquiries and scheduled consultations;
• To comply with legal obligations under Swiss and European data protection regulations;
• To improve our website and services based on aggregated usage data.

The legal bases for processing are your consent, the performance of a contract, and our legitimate interest in operating our advisory platform securely and effectively.

5. Cookies and Similar Technologies

We use cookies to enhance your experience on eldevanehub.tech. Cookies are small data files stored on your device. We employ the following categories:

• Strictly Necessary Cookies: Required for basic site functionality.
• Analytical Cookies: Help us understand how visitors interact with our site. These cookies are only placed with your consent.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the performance and features of our site.

6. GDPR Rights

If you are located in the European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate or incomplete data
• Right to erasure («right to be forgotten»)
• Right to restriction of processing
• Right to data portability
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time without affecting prior processing

To exercise any of these rights, please contact us via our contact form.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Services

We may share data with trusted third-party service providers who assist us in website operation and client support. All partners are contractually bound to maintain the confidentiality and security of your personal data.

9. International Transfers

Your information may be processed in Switzerland and countries that offer an adequate level of data protection or under standard contractual clauses approved for such transfers.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.

11. Policy Updates

We review this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this policy or wish to exercise your rights, please reach out via our contact form or write to us at Raemistrasse 101, 8092 Zurich, Switzerland.

Thank you for trusting Eldervane with your personal data.